We ship worldwide to most international locations from our Australian based office.
Free Basic Shipping (no tracking) when you spend up to US$50
Free Basic Shipping (tracking) when you spend more than US$50
All our international packages are shipped with DHL Global Mail and are packages in unbranded packaging.
Free Express Shipping on all orders of two or more items.
Underwear Club and single item purchases are shipped with Standard AusPost (no tracking) which typically takes 10 business days to arrive.
All Australian orders are shipped with Australia Post.
PLEASE NOTE: December and January are busy periods for the postal system and some delays may occur. Please contact us at email@example.com if you do not receive your order within 4 weeks of your shipping date.
Where do you ship to?
We ship worldwide to most destinations. All items are shipped in discreet packaging. Delivery is usually 2-3 weeks anywhere in the world.
Once shipped, orders are approximately delivered as follows:
- 7-10 Days within Australia
- New Zealand: 7-10 days
- UK and USA: 2-3 weeks
- Europe: 2-4 weeks
- Canada: 4-8 weeks (Can vary due to custom controls)
- South America: 8-12 Weeks (Dependant on customs and country)
- Asia: 3-4 weeks
- India, Malaysia, Indonesia, Phillipines, Thailand: 6-8 weeks
- South Africa, Africa: 6-8 weeks
- Russia: 6 weeks
- United Arab Emirates, Papua New Guinea, Qatar, Israel & Saudi Arabia: 4-8 weeks (Note: Addresses must have a P.O box)
If you have not received a delivery within the above time frames, please notify us at firstname.lastname@example.org for further assistance. Notifications of missing orders received after 60 days from shipping will be replaced at our discretion.
Temporary delays due to COVID-19
Due to freight restrictions to certain countries and reduces services by our shipping partners, please allow an additional 10 business days on top of our regular shipping timeframes for all orders.
What types of payment do you accept?
All our transactions are processed securely using Shopify Payments. We accept Major credit cards and PayPal.
If you need more information or have a questions, please email email@example.com
Taxes and Customs
Some countries charge customs and taxes which are out of our control. We are not responsible with these and you need to check with your local authorities if additional taxes are payable for you to receive your package.
Helsinki Athletica is owned and operated by Below the Belt Group Pty Ltd (ABN 47 125 292 828).
Australian Customers Please note a 10% GST is added at the checkout. Correct prices inclusive of GST are displayed if you are logged into your account.